In order to provide the best support for our systems each of our installations has the Internet connection. This reduces the time of reaction and servicing costs. It is a standard solution that we use with every installation.
iGAL system is equipped with the Diagnostic Manager System module – a tool that gives a wide range of opportunities concerning diagnostics control and modules control. Maintenance crew, electricians and line operators can easily identify any hardware failures. All the positions that are essential to monitor the lines can be activated straight from the operating panel or any PC computer, without installing any additional software.
While servicing, it is possible to offload the data from the controller and save it to a file simply with a mouse click. In more difficult cases, this allows for an offline data analysis in next steps of technical support.
